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Admin — Wed, 10 Jun 2026 13:13:25 GMT

Can a student register for classes if an invoice payment is late

← Older revision		Revision as of 13:13, 10 June 2026
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	If autopay is supported for the studio's account, the student is required to enter credit card information and the student is billed at that time for the subscription and then again on a monthly basis. If autopay is not supported, an invoice is sent to the student and the student pays the invoice separately.		If autopay is supported for the studio's account, the student is required to enter credit card information and the student is billed at that time for the subscription and then again on a monthly basis. If autopay is not supported, an invoice is sent to the student and the student pays the invoice separately.

	==== Autopay: ~~what~~ if a student credit card expires? ====		==== Autopay: What if a student's credit card expires? ====
	If a credit card used for autopay is canceled or ~~expired~~, ~~two things~~ will happen.
	* An email invoice will be sent to the student ~~and when~~ the student ~~makes a payment~~ they will ~~have~~ the option to ~~auto~~-~~pay~~.		If a credit card used for autopay is canceled or expires, the following will happen:
	* If the payment becomes ~~late~~ a notice will ~~show~~ on the student website ~~letting~~ them ~~know that~~ payment ~~is late~~ along with a link ~~that they can use to make a payment~~. When ~~they use~~ this link the credit card ~~used~~ to make a payment will be ~~set up with autopay~~.
			* '''Student-Only Updates:''' Due to strict PCI compliance requirements, only the student can update their credit card information. Studio owners cannot do this on their behalf.
			* '''Email Invoicing:''' An email invoice will be automatically sent to the student. When the student pays this invoice, they will be given the option to re-enroll in autopay.
			* '''Late Payment Notices:''' If the payment becomes past due, a notice will appear on the student website informing them of the late payment, along with a direct payment link. When the student uses this link to pay, the new credit card will be automatically set up for future autopayments.
			* '''Late Payment Enforcement:''' A student is given a 10 day grace period to make a subscription payment, after that the student will not be able to register for classes.



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	=== Can a student register for classes if an invoice payment is late ===		=== Can a student register for classes if an invoice payment is late ===
	If a student is late is paying for a subscription, ~~she will still be able to sign up for classes though~~ she will see the following reminder in the studio schedule widget.		If a student is late is paying for a subscription, she will see the following reminder in the studio schedule widget and will be given a 10 day grace period to make a payment. During this period, she will still be able to register for classes, but after 10 days class registration will not be allowed until payment is made.

	[[File:subscription-invoice-late.PNG\|600px\|center]]		[[File:subscription-invoice-late.PNG\|600px\|center]]

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