Subscriptions - Revision history

Admin at 16:07, 2 May 2026

2026-05-02T16:07:46Z

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 [[File:subscription-invoice-late.PNG|600px|center]]
 === Can a student register for classes if an invoice payment is late ===
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 ==== Can Students Cancel Their Subscriptions? ====
-There is an option in the subscription tab to either allow students to cancel a subscription online or not.  So that is that studio's choice.  The default is to not allow online cancellation.
+There is an option in the subscription tab to either allow students to cancel a subscription online or not.  To provide studios with the ability to allow clients to cancel a subscription online, "click to cancel" support is provided as an option in the editor for Subscription Packages.  This feature was added to make it easier for your students to cancel without require any effort on your part.
 === How Can I Pause a Subscription? ===

Admin: /* Can Students Cancel Their Subscriptions? */

2026-05-01T13:52:17Z

Can Students Cancel Their Subscriptions?

← Older revision		Revision as of 13:52, 1 May 2026
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	==== Can Students Cancel Their Subscriptions? ====		==== Can Students Cancel Their Subscriptions? ====
	There ~~isn't a way for a student~~ to cancel ~~his~~ or ~~her subscription~~.~~Â If there were, it would be too easy for a student to only create a subscriptionÂ for months~~ that ~~they were attending lots of classes and then cancel when they were not~~.~~Â By requiring them~~ to ~~contact the studio on~~ cancellation~~, it makes it a bit harder to do that~~.		There is an option in the subscription tab to either allow students to cancel a subscription online or not. So that is that studio's choice. The default is to not allow online cancellation.

	=== How Can I Pause a Subscription? ===		=== How Can I Pause a Subscription? ===

Admin: /* Click to Cancel feature for Subscriptions */

2025-07-31T14:28:50Z

Click to Cancel feature for Subscriptions

← Older revision		Revision as of 14:28, 31 July 2025
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	[[File:click-to-cancel.png\|center\|500px]]		[[File:click-to-cancel.png\|center\|500px]]

			Note that this feature is disabled by default.

	=== Can a student register for classes if an invoice payment is late ===		=== Can a student register for classes if an invoice payment is late ===

Admin: /* Click to Cancel feature for Subscriptions */

2025-07-31T14:16:14Z

Click to Cancel feature for Subscriptions

← Older revision		Revision as of 14:16, 31 July 2025
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	=== Click to Cancel feature for Subscriptions ===		=== Click to Cancel feature for Subscriptions ===
	To provide studios with the ability to allow clients to cancel a subscription online, "click to cancel" support is provided as an option in the editor for Subscription Packages. This feature was added ~~in support of a new FTC requirement which requires businesses~~ to make it ~~as easy~~ for ~~consumers~~ to cancel ~~subscriptions and other recurring services as it was to sign up~~		To provide studios with the ability to allow clients to cancel a subscription online, "click to cancel" support is provided as an option in the editor for Subscription Packages. This feature was added to make it easier for your students to cancel without require any effort on your part.

	[[File:click-to-cancel-editor.png\|center\|600px]]		[[File:click-to-cancel-editor.png\|center\|600px]]

Admin at 13:14, 31 July 2025

2025-07-31T13:14:18Z

← Older revision		Revision as of 13:14, 31 July 2025
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	[[File:subscription-invoice-late.PNG\|600px\|center]]		[[File:subscription-invoice-late.PNG\|600px\|center]]

			=== Click to Cancel feature for Subscriptions ===
			To provide studios with the ability to allow clients to cancel a subscription online, "click to cancel" support is provided as an option in the editor for Subscription Packages. This feature was added in support of a new FTC requirement which requires businesses to make it as easy for consumers to cancel subscriptions and other recurring services as it was to sign up

			[[File:click-to-cancel-editor.png\|center\|600px]]

			When enabled, students can cancel their subscriptions online from the 'Account' page of the [[Studio_Website]].

			[[File:click-to-cancel.png\|center\|500px]]

	=== Can a student register for classes if an invoice payment is late ===		=== Can a student register for classes if an invoice payment is late ===

Admin at 23:05, 9 March 2025

2025-03-09T23:05:38Z

← Older revision		Revision as of 23:05, 9 March 2025
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	=== What information is stored in a subscription? ===		=== What information is stored in a subscription? ===
	A subscription has the following properties:		A subscription has the following properties:
	* start date~~/purchase date,~~		* Bought on field (start date).
	* ~~expiration~~ date: the date when the subscription terminates.		* Expiration date: the date when the subscription terminates.
	* ~~cost~~		* Cost: how much is charged each billing cycle.
	Taramala contains logic to ensure that there are no overlapping subscriptions for a student.		Taramala contains logic to ensure that there are no overlapping subscriptions of the same type for a student.

			=== Editing Subscriptions ===
			While all fields are editable in a manual subscription, not all fields can be changed for an student subscription that is managed by Square.
			* Bought on field (start date). Can be set today or a date in the future for a new subscription but cannot be changed once the subscription is active,
			* Expiration. Is usually left null when creating a subscription, but can be set to a date in the future if needed. This field cannot be changed once the subscription is active,
			* Cost. Defaults to the subscription package type cost for new subscriptions but can be changed when creating a subcription for a student. The cost can also be changed for an active subscription. In this case, the new cost will be used during the next billing cycle. Note that the cost can only be changed once within a single billing cycle.

	=== Autopay feature for Subscriptions ===		=== Autopay feature for Subscriptions ===

Admin at 13:12, 17 March 2024

2024-03-17T13:12:16Z

← Older revision		Revision as of 13:12, 17 March 2024
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	[[File:cancel-subscription.PNG\|400px]]		[[File:cancel-subscription.PNG\|400px]]

			==== Can Students Cancel Their Subscriptions? ====
			There isn't a way for a student to cancel his or her subscription.Â If there were, it would be too easy for a student to only create a subscriptionÂ for months that they were attending lots of classes and then cancel when they were not.Â By requiring them to contact the studio on cancellation, it makes it a bit harder to do that.

			=== How Can I Pause a Subscription? ===
			While Taramala does not currently support pausing subscriptions, this can be done in Square by locating the subscription in Square and then pausing it.

			[[File:square-pause.png\|400px\|center]]

	=== Subscriber Benefits ===		=== Subscriber Benefits ===

Admin at 20:15, 22 April 2023

2023-04-22T20:15:08Z

← Older revision		Revision as of 20:15, 22 April 2023
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	[[File:subscription-invoice-late.PNG\|600px\|center]]		[[File:subscription-invoice-late.PNG\|600px\|center]]

			=== How can I check subscription status in Taramala ===
			Under the Purchase tab there is a panel where you can quickly review your studio's subscribers and see most recent payments, how long a subscription was active and whether the account is current.

			[[File:subscriptions-tab.png\|600px\|center]]

	=== How do I find my subscriptions in Square? ===		=== How do I find my subscriptions in Square? ===

Admin at 15:52, 23 December 2022

2022-12-23T15:52:47Z

← Older revision		Revision as of 15:52, 23 December 2022
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	Subscriptions are a powerful way to keep the studio going. Besides providing a regular sense of income, it also boosts class attendance and creates a thriving community.		Subscriptions are a powerful way to keep the studio going. Besides providing a regular sense of income, it also boosts class attendance and creates a thriving community.

	Taramala supports a monthly subscription model allowing students to purchase or setup a subscription online. Once a subscription is setup, the student will be billed monthly via Square. This can be either through an emailed invoice or via use of a credit card stored on file is autopay is enabled for the studio Taramala account.		Taramala supports a monthly subscription model allowing students to purchase or setup a subscription online. Once a subscription is setup, the student will be billed monthly via [https://squareup.com/t/cmtp_performance/pr_developers/d_partnerships/p_taramala/?route= Square]. This can be either through an emailed invoice or via use of a credit card stored on file is autopay is enabled for the studio Taramala account.

	=== What information is stored in a subscription? ===		=== What information is stored in a subscription? ===
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	=== How do I find my subscriptions in Square? ===		=== How do I find my subscriptions in Square? ===
	After logging in to Square, go to the look for the 'Subscriptions' module in the left side navigation pane. All subscriptions created by Taramala are visible there.		After logging in to [https://squareup.com/t/cmtp_performance/pr_developers/d_partnerships/p_taramala/?route= Square], go to the look for the 'Subscriptions' module in the left side navigation pane. All subscriptions created by Taramala are visible there.

	https://squareup.com/dashboard/subscriptions		https://squareup.com/dashboard/subscriptions
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	[[File:package-type-square.PNG\|center\|400px]]		[[File:package-type-square.PNG\|center\|400px]]

	If you check the Square, a subscription for your student will be created in Square and an invoice emailed to the student. If autopay is enabled, the next time the student navigates to the student schedule, the student will be prompted to enter credit card information which will be used to pay for the subscription on a monthly basis.		If you check the Square checkbox, a subscription for your student will be created in Square and an invoice emailed to the student. If autopay is enabled, the next time the student navigates to the student schedule, the student will be prompted to enter credit card information which will be used to pay for the subscription on a monthly basis.

	If you are migrating subscriptions from another system, set the 'Bought On' date to be the date of the next invoice for the subscription as it is set in the system you are migrating from and then cancel the subscription in the old system.		If you are migrating subscriptions from another system, set the 'Bought On' date to be the date of the next invoice for the subscription as it is set in the system you are migrating from and then cancel the subscription in the old system.

Admin: /* Autopay: what if a student credit card expires? */

2022-11-23T14:51:00Z

Autopay: what if a student credit card expires?

← Older revision		Revision as of 14:51, 23 November 2022
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	* An email invoice will be sent to the student and when the student makes a payment they will have the option to auto-pay.		* An email invoice will be sent to the student and when the student makes a payment they will have the option to auto-pay.
	* If the payment becomes late a notice will show on the student website letting them know that payment is late along with a link that they can use to make a payment. When they use this link the credit card used to make a payment will be set up with autopay.		* If the payment becomes late a notice will show on the student website letting them know that payment is late along with a link that they can use to make a payment. When they use this link the credit card used to make a payment will be set up with autopay.


	[[File:subscription-invoice-late.PNG\|600px\|center]]		[[File:subscription-invoice-late.PNG\|600px\|center]]