Handling Cancellations

From Help | Taramala

All about Class Cancellations

Canceling Classes

To cancel a future class, go the the 'Classes & Events' tab and select the class that you would like to cancel and use the 'Cancel' button there.

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What happens when I cancel a class in Taramala?

When a class is cancelled in Taramala, an email is sent out to all students that were registered for that class. The text of that email is customizable under the 'Settings/Email' tab.

Attendance will for that class will be removed. See below for how reimbursements are handled.

The student schedule will now show the class as being cancelled.

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How are refunds handled

Refunds are handled differently depending on how the class was purchased.

  • Punchcards: the class is removed from the punch card,
  • Subscriptions: the class is removed from the subscription,
  • Dropin: a credit is given to the student in the form of a punch card for one class that is created for the student. The student is sent an email letting them know that they have this credit.
  • Event: Taramala does not handle these refunds. They can be handled in Square.